Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Email, username, password, and profile details
• Gaming Accounts: Linked platform IDs (Steam, PSN, Xbox, Riot, etc.)
• Communication Data: Messages, support tickets, and feedback
• Match Data: Game results, statistics, and dispute evidence

We automatically collect certain information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, and interaction patterns
• Cookies: See our Cookie Policy for more details

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process match results and maintain leaderboards
• Communicate with you about your account and matches
• Detect, prevent, and address cheating and fraud
• Resolve disputes and enforce our policies
• Personalize your experience
• Analyze usage patterns to improve the Platform

3. Information Sharing

We may share your information:

• Publicly: Your username, stats, match history, and team membership are visible to other users
• With Partners: Game publishers for account verification
• Service Providers: Third parties who assist in operating our Platform
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Object to certain processing
• Export your data
• Withdraw consent

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Match history and statistics may be retained for a longer period for leaderboard integrity and dispute resolution purposes.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@clutchninja.gg